Refund policy

We know you’ll love our products, however, if you are not satisfied with our them, please contact us immediately and we will do our best to resolve your issue. To reach us, email hello@sugarsweetstamps.com.au .

However, if you wish to return your products, please kindly read our returns policy and conditions carefully to ensure you are eligible for return:

✿ Items must be returned within 7 days from the date of delivery, in an unopened condition with all cutters still wrapped in the cellophane bags.
✿ Items must be undamaged while in the customer's possession.
✿ Refunds cannot be processed for shipping delays.
✿ Returns are only applicable to our pre-designed cookie cutters available on our website. Returns are not applicable to custom orders.
✿ All refunds will only be processed once the order has been returned.
✿ All returns are at the senders expense.